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Canadian Mental Health Association- Peel Branch

Community Support Worker

MH & Justice Services – Brampton, Ontario
Department MH & Justice Services
Employment Type 1 FTE- Perm
Minimum Experience Experienced
Compensation $49,500-$59,500 per year

The Canadian Mental Health Association/Peel Branch is recruiting for a Community Support Worker to work with clients of the Justice Services and Housing and Support Peel (HASP) programs.

The incumbent will link with and assist persons with serious mental illness who are homeless or at risk of homelessness and who are eligible for referral to Phase II funded units from Supportive Housing in the Province (SHIP); once the client is housed, the worker will provide the necessary community support in order to maintain housing. Additionally, they will provide discharge planning services and assist in the reintegration/integration of recently released offenders into their home community or community of choice.


This is a full time permanent position of 37.5 hours per week and reports to the Program Manager.


Salary band: $49,500 - $59,500 per year

Service Responsibilities:

  1. To provide case management services to a case load of clients.
  2. To assess the clients need for supportive housing, and their eligibility for access to units provided within the Housing and Support Peel Program.
  3. To facilitate the client’s move into their supportive housing unit, as needed.
  4. To establish appropriate rehabilitation goals and assist the client in reaching them
  5. To provide crisis intervention, when necessary
  6. To refer clients to appropriate programs
  7. To provide ongoing supportive counseling and case management, when appropriate
  8. To provide support specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, community integration and community building
  9. To provide education to the community agencies and institutions regarding mental health discharge planning services.
  10. In collaboration with institutional staff, develop relevant policies and procedures for the discharge planning services.
  11. To conduct case conferences/consultation with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate.
  12. To establish and maintain working relationships with Institutional Social Workers, Probation Officers, Consulting Psychiatrists, Institutional Personnel, community agencies and schedule 1 hospitals.
  13. To respectfully advocate on behalf of clients
  14. To maintain current knowledge of various linkages with community resources.
  15. To maintain effective and timely documentation in client records
  16. To attend regularly scheduled team meetings
  17. To participate in regular supervision including annual performance appraisal with the Program Manager
  18. To participate as a full member of HASP team.
  19. To provide the court support function to clients as directed.
  20. To complete other duties as assigned

Skills & Qualifications:

  1. University degree or College Diploma in Social Work or Social Services. BSW preferred. 
  2. Regulated Health Professional designation is an asset.
  3.  At least 3 years of relevant case management experience is required in a community mental health setting. 
  4. Working knowledge of the Forensic Mental Health System in Ontario, Criminal Justice System, and Recovery principles. 
  5. Some experience required working with clients in the Criminal Justice System.
  6. Demonstrated ability to perform risk, need and psychosocial assessments. 
  7. Demonstrated ability to work independently in a multi-task environment and to prioritize tasks in a manner that meets client needs and program objectives.
  8. Ability to communicate in both verbal and written form with professionals from a variety of disciplines (i.e. medical, legal).
  9. Knowledge of CRMS and OCAN is an asset.
  10. Training in ASIST, Non-Violent Crisis Intervention and Crisis Response is an asset.
  11. Knowledge of French or any other second language that reflects the diversity of Peel Region is an asset.
  12. A satisfactory Vulnerable Sector Screening (Police Check) report is required.
  13. Current CPR/First Aid certification.
  14. Current driver’s license, relevant insurance and access to a reliable vehicle.


CMHA/Peel Dufferin provides a supportive work environment with a competitive salary, plenty of training opportunities, excellent benefits and an emphasis on work-life balance. For a list of our Total Rewards, please visit the Careers page on our website.


CMHA/Peel Dufferin is an Equal Opportunity Employer.

CMHA/Peel Dufferin will make every effort to accommodate any needs of candidates through the hiring process, under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please inform us if you require any accommodation during the hiring process.


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  • Location
    Brampton, Ontario
  • Department
    MH & Justice Services
  • Employment Type
    1 FTE- Perm
  • Minimum Experience
  • Compensation
    $49,500-$59,500 per year
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